Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Herbal Halo. We are committed to providing reliable shipping services and ensuring your order arrives as quickly as possible.

Order Processing
All orders are processed within 1–3 business days after payment is received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During periods of high demand, processing times may be extended.
Shipping Rates

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

Promotional free shipping offers, when available, will be clearly displayed on our website.

Estimated Delivery Times
United States
Standard Shipping: 3–7 business days
Expedited Shipping (if available): 2–4 business days
International Orders
Estimated delivery: 10–21 business days

Delivery times are estimates only and may vary due to carrier delays, customs inspections, weather conditions, or other factors beyond our control.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already shipped, Herbal Halo cannot guarantee successful delivery and may not be able to issue a refund.

Lost or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate and help resolve the issue whenever possible.

Customs, Duties, and Taxes

International customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities.

Herbal Halo is not responsible for delays caused by customs clearance procedures.

Contact Information

If you have any questions regarding shipping or your order, please contact us:

Herbal Halo
5317 Eleganza Ave
Pahrump, NV 89061
United States

Email: s.omkhuan20121957@gmail.com

We appreciate your business and thank you for choosing Herbal Halo.